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MetodaStatystyka1,836 SI i uczenie maszynowe1,661 Nauki o decyzjach932 Metody badawcze1,354 Pomiar1,745 Przyczynowość i dowody532 Praktyka badawcza118

84 metod w dziedzinie Business & Finance · PomiarWyczyść

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organizational behavior

Organizational Trust Scale

The Organizational Trust Scale (OTS) is a 12-item instrument designed to measure interpersonal trust and organizational confidence across four dimensions. Developed by Aneil K. Mishra in 1996, the scale addresses how employees perceive trustworthiness in their organization and leadership.

2 źródeł1996

tourism management

Overtourism Perception Scale

The Overtourism Perception Scale (OPS) measures residents' and visitors' concerns about excessive tourism, measuring crowding, environmental degradation, cultural erosion, infrastructure strain, and resulting experience quality diminishment. Rooted in carrying capacity theory (Shelby & Heberlein, 1986) and resident imp

4 źródeł1986

organizational behavior

Perceived Organizational Support Scale

The Perceived Organizational Support Scale (POSS) measures employees' beliefs about the degree to which their employing organization values their contributions and cares about their well-being. Developed by Eisenberger and colleagues in 1986, it is a foundational construct in organizational psychology that predicts emp

3 źródeł1986

organizational behavior

Perceived Stress Scale

The Perceived Stress Scale (PSS), developed by Cohen, Kamarck, and Mermelstein in 1983, is the most widely used measure of subjective stress in research and clinical practice. Available in 10-item (PSS-10) and 14-item (PSS-14) versions, the PSS assesses the degree to which individuals perceive situations as unpredictab

2 źródeł1983

tourism management

Perceived Value Scale for Tourism

The Perceived Value Scale for Tourism (PVST) measures visitors' judgments of whether tourism experiences deliver fair value—balancing perceived benefits (quality of experience, emotional satisfaction, novelty) against perceived costs (monetary price, time investment, effort). Rooted in Zeithaml's value perception theor

4 źródeł1988

tourism management

Place Attachment Scale

The Place Attachment Scale (PAS), developed by Williams & Vaske (1992) and refined by Jorgensen & Stedman (2001), measures individuals' emotional and functional bonds to destinations—the extent to which places become integral to identity and sense of belonging. Comprising dimensions of place identity (destination as se

4 źródeł1992

organizational behavior

Porter Organizational Commitment Questionnaire

The Porter Organizational Commitment Questionnaire (OCQ) measures an employee's emotional attachment to, identification with, and involvement in their employing organization. Developed by Porter and colleagues in 1974, the original 15-item scale captures affective commitment—the genuine belief in and support for the or

3 źródeł1974

organizational behavior

Proactive Personality Scale

The Proactive Personality Scale (PPS) measures individual differences in the inclination to take action to shape one's environment and future. Developed by Bateman and Crant in 1993, it quantifies the stable tendency to anticipate and initiate change rather than react passively. The scale predicts career advancement, e

3 źródeł1993

organizational behavior

Psychological Capital Questionnaire

The Psychological Capital Questionnaire (PCQ-24) measures psychological capital—the positive psychological resources of efficacy, hope, resilience, and optimism—that enable individuals to thrive in demanding work environments. Developed by Luthans, Youssef, and Avolio in 2007, it operationalizes a positive organization

3 źródeł2007

organizational behavior

Psychological Safety Scale

The Psychological Safety Scale (PSS), developed by Amy Edmondson in 1999, measures team members' shared perception that they can take interpersonal risks—speaking up, asking questions, admitting mistakes, proposing new ideas—without fear of embarrassment, punishment, or rejection. The 7-item scale captures a team-level

2 źródeł1999

tourism management

Public Service Motivation Scale

The Public Service Motivation Scale (PSMS), developed by Perry (1996) and refined by Kim et al. (2013), measures the intrinsic motivation of public sector employees to serve the public interest, contribute to civic good, feel compassion for others, and make self-sacrifices for collective benefit. Public service motivat

4 źródeł1996

marketing management

Retail Service Quality Scale

The Retail Service Quality Scale (RetSQ) is a 17-item instrument developed by Dabholkar, Thorpe, and Rentz (1996) to measure customer perceptions of service quality in retail store environments. Adapted from SERVQUAL but customized for the unique context of in-store shopping, RetSQ measures five dimensions: Physical As

2 źródeł1996

organizational behavior

Servant Leadership Scale

The Servant Leadership Scale (SLS), developed by Liden and colleagues in 2008, measures the extent to which leaders prioritize others' well-being and development. Building on Robert Greenleaf's 1970 concept of servant leadership, the SLS operationalizes servant leadership across seven dimensions: emotional healing, cre

2 źródeł2008

marketing management

SERVPERF Scale

SERVPERF, developed by Cronin and Taylor in 1992, is a streamlined service quality measurement instrument that evaluates perceived service performance only, without the expectation component. Using 22 items identical in content to SERVQUAL but applied to perception alone, SERVPERF reduces survey burden while maintainin

2 źródeł1992

marketing management

SERVQUAL Service Quality Scale

SERVQUAL is a 22-item, multi-dimensional scale developed by Parasuraman, Zeithaml, and Berry in 1988 to measure consumer perceptions of service quality. It captures the gap between customer expectations and actual service performance across five core dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Em

2 źródeł1988

strategic management

Strategic Orientation Scale

Strategic Orientation refers to the fundamental approach an organization adopts when competing in its market, encompassing its competitive strategy, market focus, and organizational design. Miles and Snow's (1978) foundational framework identifies four strategic postures: Defenders (focus on stable market segments, ope

3 źródeł1978

tourism management

Tourist Loyalty Scale

The Tourist Loyalty Scale (TLS) measures the extent to which visitors intend to return to a destination and recommend it to others, reflecting behavioral commitment and preference relative to competing destinations. Developed by Oppermann (2000) and refined across multiple tourism contexts, the TLS captures the ultimat

4 źródeł2000

organizational behavior

Toxic Leadership Scale

The Toxic Leadership Scale (TLS) is a 16-item instrument measuring destructive leadership behaviors including abusive supervision, narcissism, and authoritarian control. Developed by Einarsen, Aasland, and Skogstad in 2007, the TLS identifies harmful leadership behaviors that undermine organizational effectiveness and

2 źródeł2007

organizational behavior

Transformational Leadership Scale

The Transformational Leadership Scale (TLS), operationalized in the Multifactor Leadership Questionnaire (MLQ), was developed by Bass and Avolio (1985, 1991) to measure leadership styles across a continuum from transactional to transformational. Transformational leadership comprises four dimensions: idealized influence

2 źródeł1985

tourism management

Travel Motivation Scale

The Travel Motivation Scale (TMS) measures the underlying reasons and psychological drivers that prompt individuals to take vacations and choose specific destinations. Developed by Crompton (1979) and Iso-Ahola (1982), and theoretically grounded in push–pull motivation theory, the TMS operationalizes intrinsic motivati

4 źródeł1979

marketing

Van Westendorp Price Sensitivity Meter

The Van Westendorp Price Sensitivity Meter is a market research method developed by Peter van Westendorp in 1993 for assessing consumer price perception and estimating willingness-to-pay ranges without directly asking customers their maximum price. The method uses four simple questions about price acceptability, yieldi

3 źródeł1993

marketing

Willingness-to-Pay Estimation

Willingness-to-Pay (WTP) estimation encompasses methods for quantifying the maximum price consumers are willing to pay for a product, service, or feature. Developed through advances in marketing research and behavioral economics, WTP estimation helps organizations set optimal prices, allocate marketing budgets, value p

3 źródeł1998

organizational behavior

Work Ability Index

The Work Ability Index (WAI), developed by Tuomi and colleagues at the Finnish Institute of Occupational Health in 1998, is a validated self-assessment instrument measuring the ability to perform work. The WAI comprises seven dimensions: current work ability compared to lifetime best, work ability relative to job deman

2 źródeł1998

organizational behavior

Work-Life Balance Scale

The Work-Life Balance Scale (WLBS) is an 18-item instrument measuring the degree of conflict and enrichment between work and non-work life domains. Developed by Carlson, Kacmar, and Williams in 2000, the WLBS assesses three dimensions of work-family conflict (time-based, strain-based, behavior-based) and their inverse

2 źródeł2000

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