Process / pipelineworkplace-mistreatment
负面行为问卷
负面行为问卷（NAQ）用于衡量工作场所欺凌和骚扰的暴露程度——包括排斥、贬低和恐吓等持续的负面社交互动。该量表由Einarsen及其同事于1994年开发，包含22个条目，能够捕捉一系列有害的工作场所行为。欺凌暴露与心理困扰、健康问题、缺勤和离职率密切相关，这使得NAQ在职业健康和组织评估中具有重要价值。
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来源
- Einarsen, S., Raknes, B. I., Matthiesen, S. B., & Hellesøy, O. H. (1994). Bullying and harassment at work: Relationships to work environment quality. European Journal of Work and Organizational Psychology, 4(2), 215–226. link ↗
- Notelaers, G., & Einarsen, S. (2013). The world we know and the world we do not know about workplace bullying. In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.), Bullying and harassment in the workplace: Developments in theory, research, and practice (pp. 75–93). CRC Press. ISBN: 978-1466572089
- Lutgen-Sandvik, P., Tracy, S. J., & Alberts, J. K. (2007). Burned by bullying in the American workplace: Prevalence, perception, degree, and impact. Journal of Management Studies, 44(6), 837–862. DOI: 10.1111/j.1467-6486.2007.00715.x ↗
如何引用本页
ScholarGate. (2026, June 3). Negative Acts Questionnaire (NAQ). ScholarGate. https://scholargate.app/zh/organizational-behavior/workplace-bullying-questionnaire
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