Process / pipelineorganizational-motivation
公共服务动机量表
公共服务动机量表（PSMS）由Perry（1996）开发，Kim等人（2013）修订，用于衡量公共部门员工服务公众利益、贡献公共福祉、同情他人以及为集体利益牺牲个人利益的内在动机。公共服务动机（PSM）是有效公共行政的一个决定性特征，能够预测工作满意度、组织承诺、绩效以及参与亲社会行为的意愿。它对于政府机构、旅游管理部门和公民组织的公共部门招聘、留任和文化评估至关重要。
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来源
- Perry, J. L. (1996). Measuring public service motivation: An assessment of construct reliability and validity. Journal of Public Administration Research and Theory, 6(1), 5-22. DOI: 10.1093/oxfordjournals.jpart.a024303 ↗
- Kim, S., Vandenabeele, W., Brady, L., Madison, S., Pandey, S., & Ferris, E. (2013). Investigating work motivation across cultures: Development and validation of the multidimensional work motivation scale (MWMS). Public Administration Review, 73(1), 71-81. link ↗
- Caillier, J. G. (2016). Does public service motivation matter in all contexts? Detailing the structural differences on the relationship between PSM and job satisfaction for public and private sector workers. Public Personnel Management, 45(2), 146-167. link ↗
- Vandenabeele, W. (2007). Toward a public administration theory of public service motivation: An institutional approach. Public Management Review, 9(4), 545-556. DOI: 10.1080/14719030701726697 ↗
如何引用本页
ScholarGate. (2026, June 3). Public Service Motivation Scale (PSMS). ScholarGate. https://scholargate.app/zh/tourism-management/public-service-motivation-scale
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