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Latent structureOrganizational behavior / job design

Job Characteristics Model

The Job Characteristics Model (JCM) is the foundational theory of work design in organizational behavior, developed by J. Richard Hackman and Greg Oldham in the mid-1970s. It proposes that five core job dimensions — skill variety, task identity, task significance, autonomy, and feedback — generate three critical psychological states (experienced meaningfulness, experienced responsibility, and knowledge of results) that in turn drive internal work motivation, job satisfaction, and performance. The model is operationalized through the Job Diagnostic Survey (JDS) and summarized in a single Motivating Potential Score (MPS), with growth-need strength acting as a moderator that determines how strongly enriched jobs energize a given worker. The JCM gave job-redesign efforts a measurable, testable structure and remains the reference point for research on enriched work.

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Ingia kwa akaunti ya bure ili kusoma sehemu hii.

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Vyanzo

  1. Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. DOI: 10.1016/0030-5073(76)90016-7
  2. Hackman, J. R., & Oldham, G. R. (1975). Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60(2), 159-170. DOI: 10.1037/h0076546

Jinsi ya kunukuu ukurasa huu

ScholarGate. (2026, June 23). Job Characteristics Model (Motivating Potential and the Job Diagnostic Survey). ScholarGate. https://scholargate.app/sw/organizational-behavior/job-characteristics-model

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ScholarGateJob Characteristics Model (Job Characteristics Model (Motivating Potential and the Job Diagnostic Survey)). Imepatikana 2026-06-24 kutoka https://scholargate.app/sw/organizational-behavior/job-characteristics-model · Seti ya data: https://doi.org/10.5281/zenodo.20539026