Client Satisfaction Questionnaire
The Client Satisfaction Questionnaire (CSQ) is a brief, standardized self-report measure of how satisfied clients are with the human services they receive, most commonly used in its eight-item form, the CSQ-8. Developed by Daniel Larsen, C. Clifford Attkisson, and colleagues in 1979, it produces a single satisfaction score that programs use as a consumer-perspective indicator of service quality, complementing outcome measures by capturing whether clients found the service helpful, of good quality, and worth recommending.
手法の全文を読む
無料アカウントでログインすると、このセクションを読めます。
手法マップ
関連する手法の近傍 — ノードを選択して探索できます。
出典
- Larsen, D. L., Attkisson, C. C., Hargreaves, W. A., & Nguyen, T. D. (1979). Assessment of client/patient satisfaction: Development of a general scale. Evaluation and Program Planning, 2(3), 197–207. DOI: 10.1016/0149-7189(79)90094-6 ↗
- Attkisson, C. C., & Zwick, R. (1982). The Client Satisfaction Questionnaire: Psychometric properties and correlations with service utilization and psychotherapy outcome. Evaluation and Program Planning, 5(3), 233–237. DOI: 10.1016/0149-7189(82)90074-X ↗
このページの引用方法
ScholarGate. (2026, June 22). Client Satisfaction Questionnaire for Human Services Evaluation. ScholarGate. https://scholargate.app/ja/social-work/client-satisfaction-questionnaire
どの手法を選ぶ？
この手法を最も近い類縁の手法と並べ、両者を見比べてください — ライブラリは本を机の上に並べるだけ。選ぶのはあなたです。
- アウトカム・レーティング・スケール心理療法研究↔ 比較
- Program Evaluation in Social WorkSocial Work↔ 比較
- Rapid Assessment InstrumentSocial Work↔ 比較
- Routine Outcome MonitoringSocial Work↔ 比較