Record di evidenza del metodo

Customer Lifetime Value

Customer Lifetime Value (CLV) is a financial metric that quantifies the total profit a company expects to generate from its relationship with a customer over the entire duration of that relationship. Developed through work by Blattberg, Getz, and Thomas in the 1990s-2000s, CLV integrates acquisition costs, purchase behavior, retention rates, and margin information to estimate the net present value of each customer.

Sources recorded, not reviewed

Record di origine

Citazioni copiate testualmente dal record di origine del metodo. Non si inferisce alcuna verifica a livello di affermazione da esse.

Customer Lifetime Value Analysis

Record tassonomico del metodo · process-pipeline / marketing

Blattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer Equity: Building and Managing Relationships as Assets. Harvard Business School Press. · ISBN 978-0875847191
Gupta, S., Hanssens, D., Hardie, B., Kahn, W., Kumar, V., Lin, N., ... & Sriram, S. (2006). Modeling Customer Lifetime Value. Journal of Service Research, 9(2), 139-155. · DOI 10.1177/1094670506293810
Kumar, V., & Pansari, A. (2016). Competitive Advantage Through Engagement. Journal of Marketing Research, 53(4), 497-514. · DOI 10.1509/jmr.15.0044

Apri metodo completo

Affermazioni curate

Affermazioni persistite nel registro delle evidenze, ciascuna con la propria valutazione.

Nessuna affermazione curata ancora

Questa vista non inventa una valutazione dell'affermazione quando il registro non ne ha.

Metodi correlati

Generato dal grafo dei metodi e mostrato come relazioni suggerite dalla macchina — nessuna affermazione di evidenza viene inferita.

Same method familyAdvertising Effectiveness Studymachine-suggested · Relational suggestion, not evidence.Same method familyBrand Equity Measurementmachine-suggested · Relational suggestion, not evidence.Same method familyCustomer Journey Mappingmachine-suggested · Relational suggestion, not evidence.Same method familyMarket Segmentation Analysismachine-suggested · Relational suggestion, not evidence.Same method familyNet Promoter Scoremachine-suggested · Relational suggestion, not evidence.