Process / pipelineStudent experience evaluation
Student Satisfaction Survey
The Student Satisfaction Survey (SSS) is a widely used institutional tool to measure student perceptions of course quality, instructor effectiveness, and learning environment. Typically administered at the end of a course using Likert-scale items, the SSS collects feedback on teaching methods, course materials, support services, and overall satisfaction, providing institutions with actionable data for continuous improvement.
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Sources
- Likert, R. (1932). A technique for the measurement of attitudes. Archives of Psychology, 22(140), 1-55. link ↗
- Elliott, K. M., & Shin, D. (2003). Student satisfaction: An alternative approach to assessing this important construct. Journal of Higher Education Policy and Management, 25(2), 97-109. DOI: 10.1080/1360080032000122337 ↗