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| 조직시민행동 척도× | 직원 참여도 설문조사× | |
|---|---|---|
| 분야 | 조직행동론 | 조직행동론 |
| 계열 | Process / pipeline | Process / pipeline |
| 기원 연도≠ | 1988 | 2002 |
| 창시자≠ | Dennis W. Organ | Wilmar B. Schaufeli and Arnold B. Bakker |
| 유형 | Self-report scale | Self-report scale |
| 원전≠ | Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9 | Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. DOI ↗ |
| 별칭 | OCB Scale, Williams & Anderson Scale | Utrecht Work Engagement Scale, UWES |
| 관련 | 4 | 4 |
| 요약≠ | The Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization. | The Employee Engagement Survey, grounded in Schaufeli and Bakker's Utrecht Work Engagement Scale (UWES), is a 17-item instrument measuring occupational engagement across three dimensions: vigor, dedication, and absorption. Originally developed in 2002, the EES assesses the positive psychological state of work engagement, complementing burnout assessment. |
| ScholarGate데이터셋 ↗ |
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