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직무 만족도 조사×심리적 안전 척도×
분야조직행동론조직행동론
계열Process / pipelineProcess / pipeline
기원 연도19851999
창시자Paul E. SpectorAmy C. Edmondson
유형Self-report questionnaireTeam-level self-report questionnaire
원전Spector, P. E. (1985). Measurement of human service staff satisfaction: development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693-713. DOI ↗Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383. DOI ↗
별칭JSSPSS, Team Psychological Safety Scale
관련55
요약The Job Satisfaction Survey (JSS) is a 36-item, multidimensional self-report questionnaire developed by Paul Spector in 1985. It assesses nine facets of job satisfaction including pay, promotion, supervision, work itself, fringe benefits, coworkers, communication, working conditions, and management. The JSS has become one of the most widely used job satisfaction instruments in organizational research and practice.The Psychological Safety Scale (PSS), developed by Amy Edmondson in 1999, measures team members' shared perception that they can take interpersonal risks—speaking up, asking questions, admitting mistakes, proposing new ideas—without fear of embarrassment, punishment, or rejection. The 7-item scale captures a team-level construct fundamental to learning, innovation, and psychological well-being. High psychological safety predicts team performance, learning from errors, information sharing, and adaptive responses to change.
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