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직무 내용 설문지×정서적 소진 척도×
분야조직행동론조직행동론
계열Process / pipelineProcess / pipeline
기원 연도19851981
창시자Robert A. KarasekChristina Maslach and Susan E. Jackson
유형Self-report questionnaireSelf-report questionnaire
원전Karasek, R. A., Jr. (1985). Job Content Questionnaire and user's guide. Los Angeles: University of Southern California Department of Industrial and Systems Engineering. link ↗Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113. DOI ↗
별칭JCQ, Karasek Strain QuestionnaireMBI-EE, Emotional Exhaustion Subscale
관련55
요약The Job Content Questionnaire (JCQ), developed by Robert Karasek in 1985, operationalizes the Job Strain Model, a foundational theory linking job characteristics to health outcomes. The JCQ measures job demands, decision latitude (autonomy and skill utilization), social support, and physical exertion. It identifies high-strain jobs (high demands, low control)—the most hazardous combination—and supports research linking work organization to cardiovascular disease, mental health, and occupational disability.The Emotional Exhaustion subscale is one of three core dimensions of the Maslach Burnout Inventory (MBI), developed by Maslach and Jackson in 1981. Emotional exhaustion represents the first stage of burnout, characterized by feeling emotionally drained, fatigued, and depleted as a result of work. The nine-item subscale measures the frequency of exhaustion, energy depletion, and tiredness. It is the strongest dimension of burnout, most closely predicting negative outcomes such as intent to leave, absenteeism, and health problems.
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