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Job Satisfaction Survey

The Job Satisfaction Survey (JSS) is a 36-item, multidimensional self-report questionnaire developed by Paul Spector in 1985. It assesses nine facets of job satisfaction including pay, promotion, supervision, work itself, fringe benefits, coworkers, communication, working conditions, and management. The JSS has become one of the most widely used job satisfaction instruments in organizational research and practice.

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Job Satisfaction Survey (JSS)

Catatan metode taksonomi · process-pipeline / organizational-behavior

Spector, P. E. (1985). Measurement of human service staff satisfaction: development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693-713. · DOI 10.1007/BF00929796
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Thousand Oaks, CA: SAGE Publications. · ISBN 978-0803973305

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