ScholarGate
Asisten
Process / pipelineSocial accountability

Citizen Report Card

The Citizen Report Card (CRC) is a social-accountability method that uses a representative sample survey to gather systematic feedback from the users of public services, producing comparative 'report card' ratings of satisfaction, access, reliability, and corruption. Pioneered by Samuel Paul and the Public Affairs Centre in Bangalore, India, in the mid-1990s, it provides an aggregate, quantitative, citywide or regional measure of service quality — distinguishing it from the local, qualitative Community Scorecard — and uses public dissemination and media advocacy to pressure agencies to improve.

Buka di MethodMindSegeraTerapkan, bandingkan, dapatkan panduan
Alat & sumber daya
Unduh salindia
Belajar & jelajahi
VideoSegera

Baca metode selengkapnya

Khusus anggota

Masuk dengan akun gratis untuk membaca bagian ini.

Masuk

Peta metode

Lingkup metode terkait — pilih sebuah simpul untuk menjelajah.

Sumber

  1. Paul, S. (2002). Holding the State to Account: Citizen Monitoring in Action. Bangalore: Books for Change. ISBN: 9788187380474
  2. Asian Development Bank & Public Affairs Centre (2007). Improving Local Governance and Pro-Poor Service Delivery: Citizen Report Card Learning. Manila: Asian Development Bank. link

Cara menyitasi halaman ini

ScholarGate. (2026, June 22). Citizen Report Card (CRC). ScholarGate. https://scholargate.app/id/development-studies/citizen-report-card

Metode yang mana?

Letakkan metode ini berdampingan dengan kerabat terdekatnya dan baca secara bersisian — pustaka menata bukunya di atas meja; pilihan ada di tangan Anda.

Bandingkan berdampingan

Dirujuk oleh

ScholarGateCitizen Report Card (Citizen Report Card (CRC)). Diakses 2026-06-24 dari https://scholargate.app/id/development-studies/citizen-report-card · Set data: https://doi.org/10.5281/zenodo.20539026