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| Skala ponašanja organizacijskog državljanstva× | Anketa angažmana zaposlenika× | |
|---|---|---|
| Područje | Organizacijsko ponašanje | Organizacijsko ponašanje |
| Obitelj | Process / pipeline | Process / pipeline |
| Godina nastanka≠ | 1988 | 2002 |
| Tvorac≠ | Dennis W. Organ | Wilmar B. Schaufeli and Arnold B. Bakker |
| Vrsta | Self-report scale | Self-report scale |
| Temeljni izvor≠ | Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9 | Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. DOI ↗ |
| Drugi nazivi | OCB Scale, Williams & Anderson Scale | Utrecht Work Engagement Scale, UWES |
| Srodne | 4 | 4 |
| Sažetak≠ | The Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization. | The Employee Engagement Survey, grounded in Schaufeli and Bakker's Utrecht Work Engagement Scale (UWES), is a 17-item instrument measuring occupational engagement across three dimensions: vigor, dedication, and absorption. Originally developed in 2002, the EES assesses the positive psychological state of work engagement, complementing burnout assessment. |
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