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| Ljestvica korporativne društvene odgovornosti× | Skala ponašanja organizacijskog državljanstva× | |
|---|---|---|
| Područje | Organizacijsko ponašanje | Organizacijsko ponašanje |
| Obitelj | Process / pipeline | Process / pipeline |
| Godina nastanka≠ | 2009 | 1988 |
| Tvorac≠ | Multiple scholars; Turker formalized measurement | Dennis W. Organ |
| Vrsta | Self-report scale | Self-report scale |
| Temeljni izvor≠ | Carroll, A. B. (1979). A three-dimensional model of corporate performance. Academy of Management Review, 4(4), 497-505. DOI ↗ | Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9 |
| Drugi nazivi≠ | Organizational Social Responsibility | OCB Scale, Williams & Anderson Scale |
| Srodne | 4 | 4 |
| Sažetak≠ | The Corporate Social Responsibility (CSR) Scale is a 19-item instrument measuring organizational commitment to social and environmental responsibilities across multiple stakeholder dimensions. Formalized by Turker in 2009, the CSR Scale assesses employee perception of organizational CSR practices toward society, employees, customers, and the environment. | The Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization. |
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