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排队论在医疗保健中的应用×人员配置比例分析×
领域医疗卫生管理医疗卫生管理
方法族Process / pipelineProcess / pipeline
起源年份19091990
提出者Agner Krarup ErlangHealthcare operations and nursing research
类型Stochastic modeling and optimization techniqueQuantitative workforce planning methodology
开创性文献Erlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987–1993. DOI ↗
别名Healthcare Queuing, Queue Management HealthcareStaffing Model, Nursing Ratio Analysis
相关55
摘要Queuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.Staffing Ratio Analysis is a systematic method for determining appropriate healthcare worker levels (nurses, physicians, technicians) based on patient volume, acuity, and task requirements. Research shows that staffing levels directly impact patient safety, quality, and staff burnout; systematic analysis supports evidence-based workforce planning.
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  3. PUBLISHED

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ScholarGate方法对比: Queuing Theory in Healthcare · Staffing Ratio Analysis. 于 2026-06-20 检索自 https://scholargate.app/zh/compare