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组织公民行为量表×组织信任量表×
领域组织行为学组织行为学
方法族Process / pipelineProcess / pipeline
起源年份19881996
提出者Dennis W. OrganAneil K. Mishra
类型Self-report scaleSelf-report scale
开创性文献Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9Mishra, A. K. (1996). Organizational responses to crisis: The role of mutual trust and top management teams. Academy of Management Journal, 39(4), 842-865. link ↗
别名OCB Scale, Williams & Anderson Scale
相关44
摘要The Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization.The Organizational Trust Scale (OTS) is a 12-item instrument designed to measure interpersonal trust and organizational confidence across four dimensions. Developed by Aneil K. Mishra in 1996, the scale addresses how employees perceive trustworthiness in their organization and leadership.
ScholarGate数据集
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  3. PUBLISHED

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ScholarGate方法对比: Organizational Citizenship Behavior Scale · Organizational Trust Scale. 于 2026-06-20 检索自 https://scholargate.app/zh/compare