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在线学习满意度量表×社交媒体参与度量表×
领域信息系统信息系统
方法族Process / pipelineProcess / pipeline
起源年份20082011
提出者Bolliger, Halupa, Chi & KilduffHollebeek; Zhang & Zhu
类型Likert-scale satisfaction measureLikert-scale engagement measure
开创性文献Chi, T., & Kilduff, P. P. (2011). Understanding consumer perceived value of casual online games. New Media & Society, 13(6), 954-971. link ↗Zhang, X., & Zhu, F. (2012). Product reviews, information richness, and consumer purchasing behavior. Journal of Management Information Systems, 29(2), 7-36. link ↗
别名ELSS, Online Learning SatisfactionSocial Media Engagement, SME Scale
相关44
摘要The E-Learning Satisfaction Scale measures learner satisfaction with online educational experiences across multiple dimensions including platform quality, instructor effectiveness, course content, peer interaction, and technical support. Developed through research by Bolliger, Halupa, Chi, and others studying online higher education, the scale helps institutions assess course quality, predict learner retention, and identify improvement opportunities in digital education delivery.The Social Media Engagement Scale measures the intensity and quality of user participation and interaction with social media platforms and content. Developed by researchers including Hollebeek (2011) and informed by work on consumer engagement (Zhang & Zhu, 2012), the scale captures cognitive, emotional, and behavioral dimensions of how users interact with social platforms, brands, and online communities.
ScholarGate数据集
  1. v1
  2. 2 来源
  3. PUBLISHED
  1. v1
  2. 2 来源
  3. PUBLISHED

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ScholarGate方法对比: E-Learning Satisfaction Scale · Social Media Engagement Scale. 于 2026-06-19 检索自 https://scholargate.app/zh/compare