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CAHPS患者体验调查×患者满意度问卷×
领域卫生服务卫生服务
方法族Process / pipelineProcess / pipeline
起源年份19951983
提出者Agency for Healthcare Research and Quality (AHRQ)John E. Ware Jr. and Alvin Tarlov
类型Patient experience survey instrumentMulti-item satisfaction questionnaire
开创性文献Agency for Healthcare Research and Quality (AHRQ). (1995). Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Development Program. link ↗Ware, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983). Defining and measuring patient satisfaction with medical care. Evaluation and Program Planning, 6(3-4), 247-263. DOI ↗
别名CAHPS, HCAHPSPSQ, PSQ-18
相关33
摘要The Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a family of evidence-based surveys developed by the Agency for Healthcare Research and Quality (AHRQ) beginning in 1995. It systematically measures patient experiences across diverse healthcare settings including hospitals, ambulatory clinics, and home health agencies, capturing dimensions critical to care quality from the patient perspective.The Patient Satisfaction Questionnaire (PSQ) is a psychometrically validated self-report instrument developed by Ware and colleagues beginning in 1983 to measure patient satisfaction with medical care. The PSQ-18, a shortened version, comprises 18 items assessing general dimensions of healthcare satisfaction including accessibility, provider interaction, and trust.
ScholarGate数据集
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  3. PUBLISHED

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ScholarGate方法对比: CAHPS Survey · Patient Satisfaction Questionnaire. 于 2026-06-19 检索自 https://scholargate.app/zh/compare