เปรียบเทียบวิธี

	Workplace Incivility Scale	แบบสอบถามประสบการณ์การฟื้นตัว
สาขาวิชา	อาชีวอนามัย	อาชีวอนามัย
ตระกูล	Process / pipeline	Process / pipeline
ปีกำเนิด	2001	2007
ผู้ริเริ่ม	Lilia M. Cortina, Vicki J. Magley, Janet H. Williams, Regina D. Langhout; based on incivility concept by Andersson & Pearson	Sabine Sonnentag, Carsten Fritz
ประเภท	Self-report questionnaire	Self-report questionnaire
แหล่งต้นตำรับ	Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24(3), 452-471.	Sonnentag, S., & Fritz, C. (2007). The Recovery Experience Questionnaire: Development and validation of a measure for assessing recuperation and unwinding from work. Journal of Occupational Health Psychology, 12(3), 204-221.
ชื่อเรียกอื่น	WIS, Negative Acts Questionnaire (NAQ) - adapted	REQ
ที่เกี่ยวข้อง	5	5
สรุป	The Workplace Incivility Scale (WIS) is an assessment tool measuring exposure to low-intensity interpersonal mistreatment in occupational settings. Based on the concept of 'incivility' developed by Andersson and Pearson, and operationalized by Cortina and colleagues in 2001, the WIS captures rude, condescending, and hostile communication, excluding the overt aggression characteristic of workplace bullying or harassment. Workplace incivility is increasingly recognized as a significant occupational health risk with consequences for employee wellbeing, productivity, and organizational culture.	The Recovery Experience Questionnaire (REQ) is an assessment tool measuring the quality and dimensions of off-work recovery from occupational stress. Developed by Sonnentag and Fritz in 2007, the REQ evaluates four key recovery experiences: psychological detachment from work, relaxation, mastery, and control. The instrument is grounded in conservation of resources theory and provides insights into how employees restore wellbeing during non-work time, which is crucial for preventing burnout and maintaining work engagement.