เปรียบเทียบวิธี

	แถวคอยแบบ M/M/1: แบบจำลองแถวคอยแบบเซิร์ฟเวอร์เดี่ยว	M/M/c Queue: แบบจำลองแถวคอยหลายช่องบริการ
สาขาวิชา	การวิจัยดำเนินงาน	การวิจัยดำเนินงาน
ตระกูล	Regression model	Regression model
ปีกำเนิด	1953	1998
ผู้ริเริ่ม	A. K. Erlang; David Kendall (notation)	Queueing-theory tradition; Gross & Harris
ประเภท	Stochastic queueing model	Multi-server Markovian queueing model
แหล่งต้นตำรับ	Kendall, D. G. (1953). Stochastic processes occurring in the theory of queues and their analysis by the method of the imbedded Markov chain. The Annals of Mathematical Statistics, 24(3), 338–354.	Gross, D., & Harris, C. M. (1998). Fundamentals of Queueing Theory (3rd ed.). Wiley. ISBN: 978-0-471-17083-9
ชื่อเรียกอื่น	Single-Server Markovian Queue, Birth-Death Queue, Poisson Queue, M/M/1 Kuyruk Modeli	Multi-Server Erlang Queue, c-Server Markovian Queue, Erlang-C Queue, Çok Sunuculu M/M/c Kuyruğu
ที่เกี่ยวข้อง	3	3
สรุป	The M/M/1 queue is the foundational single-server queueing model in which customers arrive according to a Poisson process with rate λ, are served one at a time by a single server with exponentially distributed service times at rate μ, and wait in an infinite-capacity first-come-first-served queue. Formalized within the Kendall notation framework by David Kendall in 1953, building on A. K. Erlang's early twentieth-century telephone traffic work, it yields closed-form steady-state performance measures when the traffic intensity ρ = λ/μ is less than one.	The M/M/c queue is a multi-server stochastic model in which customers arrive according to a Poisson process at rate λ, are served by c identical servers each with exponentially distributed service times at rate μ, and wait in a single common queue when all servers are busy. Systematized within classical queueing theory and thoroughly treated by Gross and Harris (1998), it extends the simpler M/M/1 model to settings with parallel servers, making it the foundational tool for capacity planning in service systems.