เปรียบเทียบวิธี

	การจำแนกประเภทการกระทำบทสนทนา	การจำแนกเจตนา	การวิเคราะห์ความรู้สึก
สาขาวิชา	การทำเหมืองข้อความ	การทำเหมืองข้อความ	การทำเหมืองข้อความ
ตระกูล	Process / pipeline	Process / pipeline	Process / pipeline
ปีกำเนิด	1997–2000	—	—
ผู้ริเริ่ม	Stolcke et al.; Jurafsky et al.	—	—
ประเภท	NLP utterance-classification task	NLP / NLU text-classification task	NLP text-classification task
แหล่งต้นตำรับ	Stolcke, A. et al. (2000). Dialogue Act Modeling for Automatic Tagging and Recognition of Conversational Speech. Computational Linguistics, 26(3), 339-373.	Larson, S. et al. (2019). An Evaluation Dataset for Intent Classification and Out-of-Scope Prediction. EMNLP.	Pang, B. & Lee, L. (2008). Opinion Mining and Sentiment Analysis. Foundations and Trends in Information Retrieval, 2(1-2), 1-135.
ชื่อเรียกอื่น	dialogue act tagging, speech act classification, Diyalog Eylem Sınıflandırma (Dialogue Act Classification)	intent classification, intent recognition, Niyet Tespiti (Intent Detection)	opinion mining, polarity detection, duygu analizi
ที่เกี่ยวข้อง	4	4	3
สรุป	Dialogue act classification is a natural-language-processing task that automatically labels the communicative function of each utterance in a conversation — such as question, answer, greeting, or rejection. Consolidated by Jurafsky et al. (1997) and Stolcke et al. (2000), it is a foundational component for chatbots and discourse analysis.	Intent detection is a natural-language-understanding task that classifies the purpose behind a user utterance — such as making a reservation, asking for information, or filing a complaint — into one of a set of predefined intent classes. It is a core NLU component of conversational interfaces and customer-service automation systems, drawing on the benchmarks of Larson et al. (2019) and Casanueva et al. (2020).	Sentiment analysis, also called opinion mining, is a natural-language-processing task that detects the emotional tone of text — typically classifying it as positive, negative, or neutral. It turns unstructured opinion text into structured, quantifiable polarity signals using one of three families of approaches: sentiment lexicons, trained machine-learning classifiers, or pretrained transformer models.