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Process / pipelineSocial accountability

Community Scorecard

The Community Scorecard (CSC) is a participatory social-accountability tool for community-based monitoring of public services, in which both the users and the providers of a service rate its performance and then meet face to face to agree improvements. Developed by CARE in Malawi in the early 2000s and widely disseminated by the World Bank, it operates at the local facility level — a clinic, school, or water point — and is qualitative and dialogue-driven, generating immediate, actionable feedback rather than statistically representative ratings.

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Soma mbinu kamili

Kwa wanachama pekee

Ingia kwa akaunti ya bure ili kusoma sehemu hii.

Ingia

Ramani ya mbinu

Jirani ya mbinu zinazohusiana — chagua nodi ili kuchunguza.

Vyanzo

  1. CARE (2013). The Community Score Card (CSC): A Generic Guide for Implementing CARE's CSC Process to Improve Quality of Services. Atlanta: CARE. link
  2. Singh, J., & Shah, P. (n.d.). Community Score Card Process: A Short Note on the General Methodology for Implementation. Washington, DC: World Bank, Social Development Department. link

Jinsi ya kunukuu ukurasa huu

ScholarGate. (2026, June 22). Community Scorecard (Social Accountability). ScholarGate. https://scholargate.app/sw/development-studies/community-scorecard

Mbinu ipi?

Weka mbinu hii kando ya jamaa zake wa karibu na uzisome bega kwa bega — maktaba huweka vitabu mezani; uamuzi ni wako.

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Imerejelewa na

ScholarGateCommunity Scorecard (Community Scorecard (Social Accountability)). Imepatikana 2026-06-24 kutoka https://scholargate.app/sw/development-studies/community-scorecard · Seti ya data: https://doi.org/10.5281/zenodo.20539026