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Questionário de Satisfação do Paciente×Pesquisa CAHPS sobre Experiência do Paciente×
ÁreaServiços de saúdeServiços de saúde
FamíliaProcess / pipelineProcess / pipeline
Ano de origem19831995
Autor originalJohn E. Ware Jr. and Alvin TarlovAgency for Healthcare Research and Quality (AHRQ)
TipoMulti-item satisfaction questionnairePatient experience survey instrument
Fonte seminalWare, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983). Defining and measuring patient satisfaction with medical care. Evaluation and Program Planning, 6(3-4), 247-263. DOI ↗Agency for Healthcare Research and Quality (AHRQ). (1995). Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Development Program. link ↗
Outros nomesPSQ, PSQ-18CAHPS, HCAHPS
Relacionados33
ResumoThe Patient Satisfaction Questionnaire (PSQ) is a psychometrically validated self-report instrument developed by Ware and colleagues beginning in 1983 to measure patient satisfaction with medical care. The PSQ-18, a shortened version, comprises 18 items assessing general dimensions of healthcare satisfaction including accessibility, provider interaction, and trust.The Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a family of evidence-based surveys developed by the Agency for Healthcare Research and Quality (AHRQ) beginning in 1995. It systematically measures patient experiences across diverse healthcare settings including hospitals, ambulatory clinics, and home health agencies, capturing dimensions critical to care quality from the patient perspective.
ScholarGateConjunto de dados
  1. v1
  2. 3 Fontes
  3. PUBLISHED
  1. v1
  2. 3 Fontes
  3. PUBLISHED

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ScholarGateComparar métodos: Patient Satisfaction Questionnaire · CAHPS Survey. Recuperado em 2026-06-19 de https://scholargate.app/pt/compare