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Escala de Comportamento de Cidadania Organizacional×Escala de Compartilhamento de Conhecimento×
ÁreaComportamento organizacionalComportamento organizacional
FamíliaProcess / pipelineProcess / pipeline
Ano de origem19882005
Autor originalDennis W. OrganBock, Zmud, Kim, and Lee; refined by Hau et al.
TipoSelf-report scaleSelf-report scale
Fonte seminalOrgan, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9Hau, Y. S., Kim, B., Lee, H., & Kim, Y. G. (2013). The effects of individual motivations and social capital on employees' tacit and explicit knowledge sharing intentions. International Journal of Information Management, 33(3), 356-366. DOI ↗
Outros nomesOCB Scale, Williams & Anderson ScaleOrganizational Knowledge Sharing Intention
Relacionados44
ResumoThe Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization.The Knowledge Sharing Scale (KSS) is an 18-item instrument measuring employee intention to share knowledge and experience within organizations. Developed by Bock, Zmud, Kim, and Lee in 2005, the KSS assesses barriers and enablers of knowledge sharing behavior across six dimensions: perceived usefulness, extrinsic motivation, intrinsic motivation, social norms, organizational climate, and knowledge-sharing intention.
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  1. v1
  2. 2 Fontes
  3. PUBLISHED

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ScholarGateComparar métodos: Organizational Citizenship Behavior Scale · Knowledge Sharing Scale. Recuperado em 2026-06-18 de https://scholargate.app/pt/compare