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Escala de Comportamento de Cidadania Organizacional×Pesquisa de Engajamento de Funcionários×
ÁreaComportamento organizacionalComportamento organizacional
FamíliaProcess / pipelineProcess / pipeline
Ano de origem19882002
Autor originalDennis W. OrganWilmar B. Schaufeli and Arnold B. Bakker
TipoSelf-report scaleSelf-report scale
Fonte seminalOrgan, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. DOI ↗
Outros nomesOCB Scale, Williams & Anderson ScaleUtrecht Work Engagement Scale, UWES
Relacionados44
ResumoThe Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization.The Employee Engagement Survey, grounded in Schaufeli and Bakker's Utrecht Work Engagement Scale (UWES), is a 17-item instrument measuring occupational engagement across three dimensions: vigor, dedication, and absorption. Originally developed in 2002, the EES assesses the positive psychological state of work engagement, complementing burnout assessment.
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  1. v1
  2. 2 Fontes
  3. PUBLISHED

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ScholarGateComparar métodos: Organizational Citizenship Behavior Scale · Employee Engagement Survey. Recuperado em 2026-06-20 de https://scholargate.app/pt/compare