Comparar métodos

	Fila M/M/c: Modelo de Filas com Múltiplos Servidores	Fila M/M/1: O Modelo de Fila de Servidor Único
Área	Pesquisa operacional	Pesquisa operacional
Família	Regression model	Regression model
Ano de origem	1998	1953
Autor original	Queueing-theory tradition; Gross & Harris	A. K. Erlang; David Kendall (notation)
Tipo	Multi-server Markovian queueing model	Stochastic queueing model
Fonte seminal	Gross, D., & Harris, C. M. (1998). Fundamentals of Queueing Theory (3rd ed.). Wiley. ISBN: 978-0-471-17083-9	Kendall, D. G. (1953). Stochastic processes occurring in the theory of queues and their analysis by the method of the imbedded Markov chain. The Annals of Mathematical Statistics, 24(3), 338–354.
Outros nomes	Multi-Server Erlang Queue, c-Server Markovian Queue, Erlang-C Queue, Çok Sunuculu M/M/c Kuyruğu	Single-Server Markovian Queue, Birth-Death Queue, Poisson Queue, M/M/1 Kuyruk Modeli
Relacionados	3	3
Resumo	The M/M/c queue is a multi-server stochastic model in which customers arrive according to a Poisson process at rate λ, are served by c identical servers each with exponentially distributed service times at rate μ, and wait in a single common queue when all servers are busy. Systematized within classical queueing theory and thoroughly treated by Gross and Harris (1998), it extends the simpler M/M/1 model to settings with parallel servers, making it the foundational tool for capacity planning in service systems.	The M/M/1 queue is the foundational single-server queueing model in which customers arrive according to a Poisson process with rate λ, are served one at a time by a single server with exponentially distributed service times at rate μ, and wait in an infinite-capacity first-come-first-served queue. Formalized within the Kendall notation framework by David Kendall in 1953, building on A. K. Erlang's early twentieth-century telephone traffic work, it yields closed-form steady-state performance measures when the traffic intensity ρ = λ/μ is less than one.