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Mērs organizatoriskajai pilsoniskajai uzvedībai×Organizational Trust Scale×
NozareOrganizāciju uzvedībaOrganizāciju uzvedība
SaimeProcess / pipelineProcess / pipeline
Izcelsmes gads19881996
AutorsDennis W. OrganAneil K. Mishra
TipsSelf-report scaleSelf-report scale
PirmavotsOrgan, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9Mishra, A. K. (1996). Organizational responses to crisis: The role of mutual trust and top management teams. Academy of Management Journal, 39(4), 842-865. link ↗
Citi nosaukumiOCB Scale, Williams & Anderson Scale
Saistītās44
KopsavilkumsThe Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization.The Organizational Trust Scale (OTS) is a 12-item instrument designed to measure interpersonal trust and organizational confidence across four dimensions. Developed by Aneil K. Mishra in 1996, the scale addresses how employees perceive trustworthiness in their organization and leadership.
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ScholarGateSalīdzināt metodes: Organizational Citizenship Behavior Scale · Organizational Trust Scale. Izgūts 2026-06-20 no https://scholargate.app/lv/compare