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부정적 행위 설문지×심리 자본 설문지×
분야조직행동론조직행동론
계열Process / pipelineProcess / pipeline
기원 연도19942007
창시자Ståle EinarsenFred Luthans
유형Self-report questionnaireSelf-report questionnaire
원전Einarsen, S., Raknes, B. I., Matthiesen, S. B., & Hellesøy, O. H. (1994). Bullying and harassment at work: Relationships to work environment quality. European Journal of Work and Organizational Psychology, 4(2), 215–226. link ↗Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital and beyond. Oxford University Press. ISBN: 978-0195388275
별칭NAQ, Workplace Bullying Scale, Einarsen Raknes ScalePCQ-24, PsyCap, Luthans Youssef Avolio
관련55
요약The Negative Acts Questionnaire (NAQ) measures exposure to workplace bullying and harassment—persistent negative social interactions including exclusion, denigration, and intimidation. Developed by Einarsen and colleagues in 1994, the 22-item scale captures a range of harmful workplace behaviors. Bullying exposure correlates strongly with psychological distress, health problems, absenteeism, and turnover, making the NAQ valuable in occupational health and organizational assessment.The Psychological Capital Questionnaire (PCQ-24) measures psychological capital—the positive psychological resources of efficacy, hope, resilience, and optimism—that enable individuals to thrive in demanding work environments. Developed by Luthans, Youssef, and Avolio in 2007, it operationalizes a positive organizational psychology framework that complements traditional competency assessments. PsyCap scores predict engagement, performance, well-being, and retention.
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