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작업부하 프로파일(WP)×운영자 수행 평가 척도 (OPAS)×
분야인간공학인간공학
계열Process / pipelineProcess / pipeline
기원 연도19961993
창시자Pamela S. Tsang & Veronica L. VelazquezWilliam W. Wierwille, Frank T. Eggemeier
유형Self-reportObserver-rated / Self-rated
원전Tsang, P. S., & Velazquez, V. L. (1996). Diagnosticity and multidimensional subjective workload ratings. Ergonomics, 39(3), 358–381. DOI ↗Wierwille, W. W., & Eggemeier, F. T. (1993). Recommendations for mental workload measurement in a test and evaluation environment. Human Factors, 35(2), 263–281. DOI ↗
별칭WPOPAS, Performance Rating Scale
관련44
요약The Workload Profile (WP), developed by Pamela Tsang and Veronica Velazquez in 1996, is a multidimensional subjective workload assessment tool that refines the NASA Task Load Index by allowing respondents to assign relative importance weights to workload dimensions dynamically, rather than through separate pairwise comparisons. The WP divides the 0-100 point workload scale into segments corresponding to distinct cognitive and attentional demands, enabling respondents to visually allocate load across dimensions and thereby create a profile that reflects the task-specific pattern of burden.The Operator Performance Assessment Scale (OPAS), formalized by Wierwille and Eggemeier in 1993, is a structured rating method for assessing operator task performance on multiple dimensions (primary task accuracy, secondary task accuracy, task completion time, error rate, procedure adherence) in applied settings. OPAS bridges subjective workload perception (NASA-TLX, situational awareness) and objective behavioral metrics by capturing expert judgment of performance quality across multiple performance channels, enabling holistic evaluation of how well operators managed task demands.
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