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테크노스트레스 척도×컴퓨터 불안 척도×
분야정보시스템정보시스템
계열Process / pipelineProcess / pipeline
기원 연도20071987
창시자Tarafdar, Tu, Ragu-NathanRosen, Sears & Weil
유형Likert-scale stress measureLikert-scale anxiety measure
원전Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, 24(1), 301-328. DOI ↗Rosen, L. D., Sears, D. C., & Weil, M. M. (1987). Computerphobia. Journal of School Psychology, 25(3), 221-232. DOI ↗
별칭Techno-stress, Technology-induced stressCARS, Computer Anxiety Rating Scale
관련44
요약The Technostress Scale, developed by Tarafdar, Tu, Ragu-Nathan, and colleagues (2007), measures the stress and negative emotions experienced by employees due to information technology use in the workplace. The scale captures five dimensions of technostress: techno-overload (excessive workload from technology demands), techno-invasion (inability to disconnect from work), techno-complexity (difficulty mastering new technology), techno-insecurity (fear of job loss due to automation), and techno-uncertainty (constant changes in technology). Technostress is linked to decreased productivity, increased burnout, and job dissatisfaction.The Computer Anxiety Rating Scale (CARS) was developed by Rosen, Sears, and Weil in 1987 to measure the emotional distress and fear individuals experience when thinking about using computers or engaging with computer technology. CARS is a foundational instrument in understanding psychological barriers to technology adoption and has been widely applied across education, workplace training, and organizational digital transformation contexts.
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