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온라인 신뢰 척도×기술수용모델 설문지×
분야정보시스템정보시스템
계열Process / pipelineProcess / pipeline
기원 연도20001989
창시자Walker & Johnson; Jarvenpaa et al.Fred Davis
유형Likert-scale trust measureLikert-scale questionnaire
원전Walker, D., & Johnson, R. (2006). Why consumers use online and visit physical stores. Journal of Retailing and Consumer Services, 13(2), 143-151. link ↗Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340. DOI ↗
별칭Consumer Trust, Web TrustTAM, Davis TAM
관련44
요약The Online Trust Scale measures consumer confidence and belief in online platforms (e-commerce websites, digital services, social platforms). Developed by researchers including Jarvenpaa, Tractinsky, and Vitale (2000) and Walker and Johnson (2006), this scale captures dimensions of perceived security, vendor reliability, privacy protection, and transaction confidence. Online trust is a critical antecedent to behavioral intention and actual purchase/usage in digital commerce contexts.The Technology Acceptance Model (TAM) is a foundational framework introduced by Fred Davis in 1989 to explain user adoption of information technology. Published in MIS Quarterly, TAM posits that perceived usefulness and perceived ease of use are the primary determinants of technology acceptance, regardless of an individual's prior computer experience or technical background.
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ScholarGate방법 비교: Online Trust Scale · Technology Acceptance Model Questionnaire. 2026-06-19에 다음에서 검색함: https://scholargate.app/ko/compare