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분야조직행동론조직행동론
계열Process / pipelineProcess / pipeline
기원 연도19671981
창시자David J. Weiss, René V. Dawis, George W. England, and Lloyd H. LofquistChristina Maslach and Susan E. Jackson
유형Self-report questionnaireSelf-report questionnaire
원전Weiss, D. J., Dawis, R. V., England, G. W., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota. link ↗Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113. DOI ↗
별칭MSQMBI-EE, Emotional Exhaustion Subscale
관련55
요약The Minnesota Satisfaction Questionnaire (MSQ), developed by Weiss, Dawis, England, and Lofquist in 1967, is a widely used measure of job satisfaction emphasizing intrinsic and extrinsic satisfaction dimensions. Available in long-form (100 items) and short-form (20 items) versions, the MSQ assesses satisfaction with diverse job aspects including achievement, compensation, advancement, and security. It remains a foundational instrument in vocational and organizational psychology.The Emotional Exhaustion subscale is one of three core dimensions of the Maslach Burnout Inventory (MBI), developed by Maslach and Jackson in 1981. Emotional exhaustion represents the first stage of burnout, characterized by feeling emotionally drained, fatigued, and depleted as a result of work. The nine-item subscale measures the frequency of exhaustion, energy depletion, and tiredness. It is the strongest dimension of burnout, most closely predicting negative outcomes such as intent to leave, absenteeism, and health problems.
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