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DeLone과 McLean의 IS 성공 모델×기술 준비 지수×
분야정보시스템정보시스템
계열Process / pipelineProcess / pipeline
기원 연도19922000
창시자DeLone & McLeanAjay Parasuraman
유형Multi-dimensional success frameworkLikert-scale questionnaire
원전DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. DOI ↗Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗
별칭D&M Model, IS Success Model, DM ModelTRI, Parasuraman Technology Readiness
관련44
요약The DeLone and McLean (D&M) Information Systems Success Model, introduced in 1992 and refined in 2003, provides a comprehensive framework for evaluating information system effectiveness across six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits. Unlike acceptance models that focus on adoption intention, the D&M model measures actual realized benefits and organizational impact.The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.
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ScholarGate방법 비교: DeLone and McLean IS Success Model · Technology Readiness Index. 2026-06-19에 다음에서 검색함: https://scholargate.app/ko/compare