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정서적 소진 척도×Perceived Stress Scale×
분야조직행동론조직행동론
계열Process / pipelineProcess / pipeline
기원 연도19811983
창시자Christina Maslach and Susan E. JacksonSheldon Cohen, Tom Kamarck, and Robin Mermelstein
유형Self-report questionnaireSelf-report questionnaire
원전Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113. DOI ↗Cohen, S., Kamarck, T., & Mermelstein, R. (1983). A global measure of perceived stress. Journal of Health and Social Behavior, 24(4), 385-396. DOI ↗
별칭MBI-EE, Emotional Exhaustion SubscalePSS
관련55
요약The Emotional Exhaustion subscale is one of three core dimensions of the Maslach Burnout Inventory (MBI), developed by Maslach and Jackson in 1981. Emotional exhaustion represents the first stage of burnout, characterized by feeling emotionally drained, fatigued, and depleted as a result of work. The nine-item subscale measures the frequency of exhaustion, energy depletion, and tiredness. It is the strongest dimension of burnout, most closely predicting negative outcomes such as intent to leave, absenteeism, and health problems.The Perceived Stress Scale (PSS), developed by Cohen, Kamarck, and Mermelstein in 1983, is the most widely used measure of subjective stress in research and clinical practice. Available in 10-item (PSS-10) and 14-item (PSS-14) versions, the PSS assesses the degree to which individuals perceive situations as unpredictable, uncontrollable, and overwhelming. The scale captures stress as a result of how people interpret and react to life events rather than the events themselves.
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