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기업의 사회적 책임 척도×조직시민행동 척도×
분야조직행동론조직행동론
계열Process / pipelineProcess / pipeline
기원 연도20091988
창시자Multiple scholars; Turker formalized measurementDennis W. Organ
유형Self-report scaleSelf-report scale
원전Carroll, A. B. (1979). A three-dimensional model of corporate performance. Academy of Management Review, 4(4), 497-505. DOI ↗Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books. ISBN: 978-0-669-16934-9
별칭Organizational Social ResponsibilityOCB Scale, Williams & Anderson Scale
관련44
요약The Corporate Social Responsibility (CSR) Scale is a 19-item instrument measuring organizational commitment to social and environmental responsibilities across multiple stakeholder dimensions. Formalized by Turker in 2009, the CSR Scale assesses employee perception of organizational CSR practices toward society, employees, customers, and the environment.The Organizational Citizenship Behavior Scale (OCBS) is a 16-item instrument measuring discretionary employee contributions beyond formal job requirements. Developed by Organ in 1988 and operationalized by Williams and Anderson in 1991, the OCBS assesses two dimensions: helping behaviors toward coworkers and support for the organization.
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