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임상 인계 품질 척도×Safety Attitudes Questionnaire×
분야의료경영의료경영
계열Process / pipelineProcess / pipeline
기원 연도20082000
창시자Multiple researchers including Arora, Riesenberg, and colleagues, based on aviation handoff protocols and clinical error analysisJohn B. Sexton, Robert L. Helmreich, and colleagues (University of Texas)
유형Self-report / Observation-basedSelf-report
원전Manser, T. (2005). Managing the risks of organizational accidents. Journal of Contingencies and Crisis Management, 12(4), 141–150. link ↗Sexton, J. B., Helmreich, R. L., Neilands, T. B., Rowan, K., Vella, K., Boyden, J., Roberts, P. R., & Thomas, E. J. (2006). The Safety Attitudes Questionnaire: psychometric properties, benchmarking data, and emerging research. BMC Health Services Research, 6, 44. DOI ↗
별칭CHQSSAQ
관련44
요약The Clinical Handover Quality Scale (CHQS) is a comprehensive framework and measurement tool for assessing the quality of clinical handovers—the critical communication process by which responsibility for a patient's care is transferred from one provider or team to another. Handovers occur multiple times daily in healthcare settings (shift changes, patient transfers between units, discharge planning, procedure-to-recovery transitions) and are recognized as high-risk moments for communication breakdown, incomplete information transfer, and consequent patient harm. The CHQS measures handover quality across dimensions including information content, clarity, timeliness, opportunity for questions, and documented understanding. It is used in hospitals, operating rooms, and intensive care units to assess handover effectiveness and to guide improvement in standardized handoff protocols such as SBAR (Situation, Background, Assessment, Recommendation).The Safety Attitudes Questionnaire (SAQ) is a 60-item self-report instrument developed by Sexton and colleagues in the early 2000s to measure organizational safety culture in healthcare settings. Adapted from crew resource management research in aviation, the SAQ assesses clinician and non-clinician perceptions of safety attitudes across six key dimensions. It is widely used in hospital quality improvement and research to identify gaps in safety culture and benchmark institutional performance.
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