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임상 감사×의료 분야의 균형성과표×
분야의료경영의료경영
계열Process / pipelineProcess / pipeline
기원 연도19891992
창시자UK National Health Service and healthcare quality movementsRobert Kaplan, David Norton
유형Systematic quality review methodologyStrategic planning and management framework
원전Institute of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. National Academies Press. DOI ↗Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗
별칭Medical Audit, Healthcare Quality AuditHealthcare BSC, Balanced Scorecard Healthcare
관련55
요약Clinical audit is a systematic, cyclical process that measures the quality of clinical care against evidence-based standards and benchmarks, identifies gaps, and implements improvements to bring practice into alignment with current best evidence. Originating in the UK NHS, clinical audit is now a fundamental quality assurance tool in healthcare organizations worldwide.The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.
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