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의료 분야의 균형성과표×린 헬스케어×
분야의료경영의료경영
계열Process / pipelineProcess / pipeline
기원 연도19921988
창시자Robert Kaplan, David NortonTaiichi Ohno, Toyota Production System
유형Strategic planning and management frameworkContinuous improvement methodology
원전Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79. DOI ↗Ohno, T. (1988). Toyota Production System: Beyond Large-Scale Production. Productivity Press. link ↗
별칭Healthcare BSC, Balanced Scorecard HealthcareLean Healthcare Management, Healthcare Lean
관련55
요약The Balanced Scorecard is a strategic performance management framework that translates an organization's mission and strategy into a comprehensive set of performance measures across four perspectives: financial, customer, internal processes, and learning and growth. Developed by Kaplan and Norton in 1992 for general business, it has been extensively adapted for healthcare organizations to align hospital operations with strategic objectives.Lean is a management philosophy that emerged from the Toyota Production System, focused on maximizing patient value while minimizing waste. Applied to healthcare, Lean uses systematic methods to identify and eliminate non-value-added activities, reduce wait times, and improve the quality of patient care.
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ScholarGate방법 비교: Balanced Scorecard in Healthcare · Lean Healthcare. 2026-06-20에 다음에서 검색함: https://scholargate.app/ko/compare