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Emotional Exhaustion Scale

The Emotional Exhaustion subscale is one of three core dimensions of the Maslach Burnout Inventory (MBI), developed by Maslach and Jackson in 1981. Emotional exhaustion represents the first stage of burnout, characterized by feeling emotionally drained, fatigued, and depleted as a result of work. The nine-item subscale measures the frequency of exhaustion, energy depletion, and tiredness. It is the strongest dimension of burnout, most closely predicting negative outcomes such as intent to leave, absenteeism, and health problems.

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Emotional Exhaustion Subscale - Maslach Burnout Inventory (MBI)

Catatan metode taksonomi · process-pipeline / organizational-behavior

Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113. · DOI 10.1002/job.4030020205
Maslach, C., Jackson, S. E., & Leiter, M. P. (2016). Maslach Burnout Inventory Manual (4th edn). Menlo Park, CA: Mind Garden. · ISBN 978-1617285981

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