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| Ljestvica zdravstvene pismenosti× | Upitnik zadovoljstva pacijenata× | |
|---|---|---|
| Područje | Zdravstvene usluge | Zdravstvene usluge |
| Obitelj | Process / pipeline | Process / pipeline |
| Godina nastanka≠ | 1999 | 1983 |
| Tvorac≠ | David W. Baker and colleagues | John E. Ware Jr. and Alvin Tarlov |
| Vrsta≠ | Functional health literacy assessment | Multi-item satisfaction questionnaire |
| Temeljni izvor≠ | Osborn, C. Y., Weiss, B. D., Davis, T. C., & Skripkauskas, S. (2007). Literacy and health outcomes: a systematic review. Journal of Health Communication, 12(4), 371-383. link ↗ | Ware, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983). Defining and measuring patient satisfaction with medical care. Evaluation and Program Planning, 6(3-4), 247-263. DOI ↗ |
| Drugi nazivi | HLS, Health Literacy Assessment | PSQ, PSQ-18 |
| Srodne | 3 | 3 |
| Sažetak≠ | Health literacy scales are validated self-report instruments designed to measure the capacity of individuals to access, understand, appraise, and communicate health information to maintain or improve health. The Rapid Estimate of Adult Literacy in Medicine (REALM) and Test of Functional Health Literacy in Adults (TOFHLA) are commonly used variants assessing functional health literacy in clinical populations. Health literacy measurement identifies patients at risk for poor health outcomes and guides communication simplification. | The Patient Satisfaction Questionnaire (PSQ) is a psychometrically validated self-report instrument developed by Ware and colleagues beginning in 1983 to measure patient satisfaction with medical care. The PSQ-18, a shortened version, comprises 18 items assessing general dimensions of healthcare satisfaction including accessibility, provider interaction, and trust. |
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