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Le barème de sensibilité au prix de Van Westendorp×Valeur Vie Client×
DomaineMarketingMarketing
FamilleProcess / pipelineProcess / pipeline
Année d'origine19931996
Auteur d'originePeter D. van WestendorpRobert Blattberg and John Deighton
TypePrice perception measurement methodFinancial modeling methodology
Source fondatriceVan Westendorp, P. (1993). Price Perception Analysis. An Application to the International Car Market. International Journal of Research in Marketing, 10(2), 157-165. link ↗Blattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer Equity: Building and Managing Relationships as Assets. Harvard Business School Press. ISBN: 978-0875847191
AliasPrice Sensitivity Meter, PSM, Van Westendorp MethodCLV, LTV, Customer Value
Apparentées55
RésuméThe Van Westendorp Price Sensitivity Meter is a market research method developed by Peter van Westendorp in 1993 for assessing consumer price perception and estimating willingness-to-pay ranges without directly asking customers their maximum price. The method uses four simple questions about price acceptability, yielding estimates of optimal price, acceptable price range, and price perception zones.Customer Lifetime Value (CLV) is a financial metric that quantifies the total profit a company expects to generate from its relationship with a customer over the entire duration of that relationship. Developed through work by Blattberg, Getz, and Thomas in the 1990s-2000s, CLV integrates acquisition costs, purchase behavior, retention rates, and margin information to estimate the net present value of each customer.
ScholarGateJeu de données
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  2. 3 Sources
  3. PUBLISHED
  1. v1
  2. 3 Sources
  3. PUBLISHED

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ScholarGateComparer des méthodes: Van Westendorp Price Sensitivity Meter · Customer Lifetime Value. Consulté le 2026-06-18 sur https://scholargate.app/fr/compare