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Questionnaire de satisfaction des patients×Enquête sur l'expérience patient CAHPS×
DomaineServices de santéServices de santé
FamilleProcess / pipelineProcess / pipeline
Année d'origine19831995
Auteur d'origineJohn E. Ware Jr. and Alvin TarlovAgency for Healthcare Research and Quality (AHRQ)
TypeMulti-item satisfaction questionnairePatient experience survey instrument
Source fondatriceWare, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983). Defining and measuring patient satisfaction with medical care. Evaluation and Program Planning, 6(3-4), 247-263. DOI ↗Agency for Healthcare Research and Quality (AHRQ). (1995). Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Development Program. link ↗
AliasPSQ, PSQ-18CAHPS, HCAHPS
Apparentées33
RésuméThe Patient Satisfaction Questionnaire (PSQ) is a psychometrically validated self-report instrument developed by Ware and colleagues beginning in 1983 to measure patient satisfaction with medical care. The PSQ-18, a shortened version, comprises 18 items assessing general dimensions of healthcare satisfaction including accessibility, provider interaction, and trust.The Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a family of evidence-based surveys developed by the Agency for Healthcare Research and Quality (AHRQ) beginning in 1995. It systematically measures patient experiences across diverse healthcare settings including hospitals, ambulatory clinics, and home health agencies, capturing dimensions critical to care quality from the patient perspective.
ScholarGateJeu de données
  1. v1
  2. 3 Sources
  3. PUBLISHED
  1. v1
  2. 3 Sources
  3. PUBLISHED

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ScholarGateComparer des méthodes: Patient Satisfaction Questionnaire · CAHPS Survey. Consulté le 2026-06-19 sur https://scholargate.app/fr/compare