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Enquête sur l'expérience patient CAHPS×Questionnaire de satisfaction des patients×
DomaineServices de santéServices de santé
FamilleProcess / pipelineProcess / pipeline
Année d'origine19951983
Auteur d'origineAgency for Healthcare Research and Quality (AHRQ)John E. Ware Jr. and Alvin Tarlov
TypePatient experience survey instrumentMulti-item satisfaction questionnaire
Source fondatriceAgency for Healthcare Research and Quality (AHRQ). (1995). Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Development Program. link ↗Ware, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983). Defining and measuring patient satisfaction with medical care. Evaluation and Program Planning, 6(3-4), 247-263. DOI ↗
AliasCAHPS, HCAHPSPSQ, PSQ-18
Apparentées33
RésuméThe Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a family of evidence-based surveys developed by the Agency for Healthcare Research and Quality (AHRQ) beginning in 1995. It systematically measures patient experiences across diverse healthcare settings including hospitals, ambulatory clinics, and home health agencies, capturing dimensions critical to care quality from the patient perspective.The Patient Satisfaction Questionnaire (PSQ) is a psychometrically validated self-report instrument developed by Ware and colleagues beginning in 1983 to measure patient satisfaction with medical care. The PSQ-18, a shortened version, comprises 18 items assessing general dimensions of healthcare satisfaction including accessibility, provider interaction, and trust.
ScholarGateJeu de données
  1. v1
  2. 3 Sources
  3. PUBLISHED
  1. v1
  2. 3 Sources
  3. PUBLISHED

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ScholarGateComparer des méthodes: CAHPS Survey · Patient Satisfaction Questionnaire. Consulté le 2026-06-19 sur https://scholargate.app/fr/compare