Process / pipelinePatient satisfaction with CAM services
Patient Satisfaction with Complementary and Alternative Medicine Scale
The PSCS is a patient-report instrument measuring satisfaction with complementary and alternative medicine services, including acupuncture, herbal medicine, massage, and other modalities. Developed by Margolis and colleagues in 1998, it captures dimensions of satisfaction specific to CAM practice—practitioner communication, efficacy expectations, cost concerns, and interpersonal warmth.
Open in MethodMindSoonVideoSoon
Read the full method
Members only
Sign inSign in with a free account to read this section.
Sources
- Margolis, S. A., Glassman, S., & Wicks, R. (1998). Measuring satisfaction of acupuncture and Chinese medicine patients using a newly developed patient satisfaction scale. Alternative Therapies in Health and Medicine, 4(4), 54–60. link ↗
- Garrow, D., & Egede, L. E. (2006). Association between complementary and alternative medicine use, preventive care practices, and health care utilization. Archives of Internal Medicine, 166(7), 713–718. DOI: 10.1001/archinte.166.7.713 ↗