Process / pipelineQuality management, Process optimization
Six Sigma in Healthcare
Six Sigma is a data-driven quality improvement methodology originating at Motorola in 1986 that aims to reduce process variation and defects to achieve near-perfect quality (3.4 defects per million opportunities). In healthcare, Six Sigma uses statistical analysis and structured project methodology (DMAIC: Define-Measure-Analyze-Improve-Control) to reduce errors, improve safety, and enhance patient outcomes.
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Sources
- Harry, M. J., & Schroeder, R. (2000). Six Sigma: The Breakthrough Management Strategy. Currency. ISBN: 9780385494015
- Pyzdek, T. (2003). The Six Sigma Handbook (2nd ed.). McGraw-Hill. ISBN: 9780071418935
- Tennant, G., & Field, A. (2007). Six Sigma and Lean: Convergence and Implications. The Quality Engineer, 17(4), 327–337. DOI: 10.1080/08982110500226757 ↗