方法证据记录
Human Error Assessment and Reduction Technique
The Human Error Assessment and Reduction Technique (HEART), developed by Jeremy Williams in 1988 for the nuclear industry, is a structured method for assessing the probability of human error in safety-critical tasks and identifying error reduction strategies. Unlike scales that measure subjective experience (workload, situational awareness), HEART is an analytical tool combining expert judgment, task analysis, and empirical error rates to quantify task-specific error probability and guide human factors interventions in high-stakes operations.
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Human Error Assessment and Reduction Technique (HEART)
分类方法记录 · process-pipeline / human-factors
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