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职场不文明量表×Copenhagen Burnout Inventory×
领域职业健康职业健康
方法族Process / pipelineProcess / pipeline
起源年份20012005
提出者Lilia M. Cortina, Vicki J. Magley, Janet H. Williams, Regina D. Langhout; based on incivility concept by Andersson & PearsonTage Søren Kristensen, Margrethe Borritz, Ebbe Villadsen, Karl B. Christensen
类型Self-report questionnaireSelf-report questionnaire
开创性文献Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24(3), 452-471. DOI ↗Kristensen, T. S., Borritz, M., Villadsen, E., & Christensen, K. B. (2005). The Copenhagen Burnout Inventory: a new tool for the assessment of burnout. Work & Stress, 19(3), 192-207. DOI ↗
别名WIS, Negative Acts Questionnaire (NAQ) - adaptedCBI
相关55
摘要The Workplace Incivility Scale (WIS) is an assessment tool measuring exposure to low-intensity interpersonal mistreatment in occupational settings. Based on the concept of 'incivility' developed by Andersson and Pearson, and operationalized by Cortina and colleagues in 2001, the WIS captures rude, condescending, and hostile communication, excluding the overt aggression characteristic of workplace bullying or harassment. Workplace incivility is increasingly recognized as a significant occupational health risk with consequences for employee wellbeing, productivity, and organizational culture.The Copenhagen Burnout Inventory (CBI) is a multidimensional burnout assessment tool designed to measure exhaustion and disengagement in occupational settings. Developed by Kristensen and colleagues in 2005, the CBI distinguishes among personal, work-related, and client-related burnout, making it particularly valuable for healthcare, education, and social service professions.
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ScholarGate方法对比: Workplace Incivility Scale · Copenhagen Burnout Inventory. 于 2026-06-20 检索自 https://scholargate.app/zh/compare