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远程医疗满意度量表×eHealth Literacy Scale (eHEALS)×
领域卫生信息学卫生信息学
方法族Process / pipelineProcess / pipeline
起源年份20092006
提出者Multiple researchers; consensus measureGeorge R. Norman, Herbert A. Skinner
类型Self-report questionnaireSelf-report questionnaire
开创性文献Or, Z., & Kartak, F. (2009). Review of the empirical literature on telemedicine in the OECD countries: Does telemedicine improve outcomes? In M. Rechel, B. Goddard (Eds.), Improving healthcare quality in Europe. WHO Regional Office for Europe. link ↗Norman, G. R., & Skinner, H. A. (2006). eHEALS: The eHealth Literacy Scale. Journal of Medical Internet Research, 8(4), e27. DOI ↗
别名TSS, Telemedicine SatisfactioneHEALS
相关33
摘要The Telemedicine Satisfaction Scale measures patient satisfaction with remote clinical encounters, assessing perceptions of communication quality, technical usability, provider competence, and perceived benefit. While no single universal scale dominates the literature, core satisfaction domains—connection quality, provider accessibility, clinical effectiveness, and likelihood to recommend—are consistently measured across telemedicine studies to evaluate user acceptance and identify barriers to adoption.The eHealth Literacy Scale measures individuals' ability to seek, find, understand, and appraise health information from electronic sources and apply that knowledge to health decision-making. Developed by Norman and Skinner in 2006, it assesses functional, communicative, and critical digital health literacy competencies essential for navigating modern health technologies and online medical information.
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ScholarGate方法对比: Telemedicine Satisfaction Scale · eHealth Literacy Scale. 于 2026-06-20 检索自 https://scholargate.app/zh/compare