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技术准备度指数×在线信任量表×
领域信息系统信息系统
方法族Process / pipelineProcess / pipeline
起源年份20002000
提出者Ajay ParasuramanWalker & Johnson; Jarvenpaa et al.
类型Likert-scale questionnaireLikert-scale trust measure
开创性文献Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗Walker, D., & Johnson, R. (2006). Why consumers use online and visit physical stores. Journal of Retailing and Consumer Services, 13(2), 143-151. link ↗
别名TRI, Parasuraman Technology ReadinessConsumer Trust, Web Trust
相关44
摘要The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.The Online Trust Scale measures consumer confidence and belief in online platforms (e-commerce websites, digital services, social platforms). Developed by researchers including Jarvenpaa, Tractinsky, and Vitale (2000) and Walker and Johnson (2006), this scale captures dimensions of perceived security, vendor reliability, privacy protection, and transaction confidence. Online trust is a critical antecedent to behavioral intention and actual purchase/usage in digital commerce contexts.
ScholarGate数据集
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ScholarGate方法对比: Technology Readiness Index · Online Trust Scale. 于 2026-06-19 检索自 https://scholargate.app/zh/compare