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根本原因分析×价值流图 (VSM)×
领域质量管理质量管理
方法族Process / pipelineProcess / pipeline
起源年份19861999
提出者Kaoru IshikawaMike Rother & John Shook
类型Structured causal-inference toolVisual process analysis tool
开创性文献Ishikawa, K. (1986). Guide to Quality Control (2nd ed.). Asian Productivity Organization. ISBN: 978-92-833-1036-7Rother, M., & Shook, J. (1999). Learning to See: Value Stream Mapping to Add Value and Eliminate Muda. Lean Enterprise Institute. ISBN: 978-0-9667843-0-5
别名Cause-and-Effect Analysis, Fishbone Analysis, Ishikawa Diagram, Kök Neden AnaliziVSM, Material and Information Flow Mapping, Lean Flow Mapping, Değer Akış Haritalama
相关33
摘要Root Cause Analysis (RCA) is a structured, systematic method for identifying the fundamental causes of defects, failures, or undesirable outcomes rather than treating surface-level symptoms. Popularised by Japanese quality engineer Kaoru Ishikawa in the 1960s–1980s, and formally codified in his 1986 Guide to Quality Control, RCA combines the Ishikawa (fishbone) diagram with the iterative 5 Whys questioning technique to trace causal chains back to their origin.Value Stream Mapping (VSM) is a lean management technique used to visualize, analyze, and improve the flow of materials and information required to bring a product or service from raw input to customer delivery. Introduced by Mike Rother and John Shook in their 1999 workbook Learning to See, VSM draws on the Toyota Production System tradition to expose waste, delays, and non-value-adding activities across the entire production value stream.
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ScholarGate方法对比: Root Cause Analysis · Value Stream Mapping. 于 2026-06-15 检索自 https://scholargate.app/zh/compare